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Customer Care & Data Entry

FLSA Designation:  Nonexempt            POSITION PURPOSE:  As a member of the customer care team, individual is responsible for processing orders, answering phones, assisting customers and technical support by using proper phone etiquette and clear communication including using elements of positive rapport building, to satisfy customers’ needs and the company’s business development plan.  EXAMPLES OF DUTIES:        ESSENTIAL FUNCTIONS:Maintaining a positive, empathetic, and professional attitude toward