We are seeking a dedicated and professional individual to join our team as a Part-Time Front Desk Administrator. In this role, you will play a vital part in ensuring smooth daily operations and delivering a positive experience for our patients and staff.
Why Join Our Team?
- Flexible Schedule: Work Monday, Tuesday, and Wednesday evenings, totaling 20 hours per week—ideal for balancing work with other commitments.
- Professional Growth: Develop and refine skills in office administration, customer service, and HIPAA-compliant practices.
- Collaborative Environment: Be part of a supportive team that values professionalism, reliability, and mutual respect.
Key Responsibilities:
- Ensure a welcoming and professional atmosphere by greeting and assisting patients during check-in and check-out.
- Manage high-volume inbound calls using a multi-line phone system, handling inquiries, taking messages, and transferring calls as needed.
- Coordinate patient appointments and maintain organized scheduling.
- Process patient payments and ensure accurate data entry into the system.
- Manage email communications, collect prospective patient information, and handle confidential information in compliance with HIPAA regulations.
- Perform administrative tasks such as filing, data entry, and other duties as assigned to support office efficiency.
Skills and Qualifications:
- Experience: A minimum of 6 months in receptionist, front desk, call center, or office administration roles, with 1 year of customer service experience.
- Technical Proficiency: Comfortable using computer systems and online tools.
- Professional Attributes: Strong phone etiquette, attention to detail, teamwork, and a commitment to maintaining confidentiality.
- Availability: Must be able to work evenings on Monday, Tuesday, and Wednesday.
Compensation: $16 per hour
This position offers an excellent opportunity for someone seeking to build on their administrative and customer service experience in a professional and dynamic setting.
Apply Today to become a valued member of our team!
(To apply please email us at fpasafetyharbor@gmail.com)
